Communication Games - Less is More
A while ago, I wrote an article addressing some important aspects in the world of client communication, or at least that was what I thought I was doing. I talked about how important it is to find a common ground when talking to somebody, especially if the people involved have different backgrounds. I also talked about the importance of emphasizing the value of what we are communicating, to point out what our ideas are bringing to the game. Since then, I have continued to improve my communication skills and I have discovered how important it is to pass these messages in a very efficient manner, especially when there are time constraints in the game. This is almost always the case when discussing with a client. There have been a couple of game changers for me lately, which I think have really helped me improve my efficiency when communicating. In this article I want to pass along these additional teachings.